— For Debs & the Cutting Room Lonehill team

This is how we'll bring you 100 clients.

Every lead we source gets up to 3 automated follow-ups from Glow — written in your brand voice, sent at the right time, stopping the second she replies. You watch everything live. You do nothing.

Follow-ups per lead

Up to 3

Response time

< 15s

Works

24 / 7

Your input

Zero

— How Glow reaches your leads

WhatsApp

Live

Primary channel. Every lead gets a warm one-to-one WhatsApp from your salon number. Never a blast.

Email

When available

If we find her email in the sourcing, Glow sends a beautifully designed email too — linked to the same booking flow.

Voice Call

Coming soon · VisioCalls

For high-intent leads, an AI voice concierge calls her directly — books the appointment live on the phone.

— Every lead, step by step

What Naledi sees.

01

First touch — we find her

Warm WhatsApp intro in your brand voice

A woman in Lonehill searches "lash extensions near me" or views three competitors on TikTok

Why it works: Warm intro. No hard sell. Gives her a reason to reply.

CR

Cutting Room Lonehill

Business · WhatsApp

Hi Naledi 👋 I'm from Cutting Room Lonehill in Lonehill. I saw you were looking at a few lash studios in the area — I didn't want you to miss us. If you book your first set this week, it's 20% off. Want me to hold a slot?

14:02

02

Follow-up 1 — 24 hours later

Automated, only if she hasn't replied

Glow waits a day, then gently nudges with social proof

Why it works: Polite, not pushy. Some campaigns see most non-repliers come back here, others don't — it depends entirely on your audience and offer.

CR

Cutting Room Lonehill

Business · WhatsApp

Hey Naledi ✨ Just checking if you saw my message yesterday. We've had 12 new clients from Lonehill this month — here's one of our recent sets 👆 Your 20% welcome offer is still open.

Next day · 14:02

03

Follow-up 2 — 3 days later

Urgency + specific slot

Still no reply — Glow offers a real diary slot to drive action

Why it works: Specific, time-bound, easy yes/no. Often the highest-converting touch in the sequence — but never guaranteed.

CR

Cutting Room Lonehill

Business · WhatsApp

Hi Naledi — last one from me for a bit 💛 I have one opening this Saturday at 14:00 if you'd still like to come in. With your welcome offer that's R680 all-in (usually R850). Let me know if it works, otherwise no hard feelings.

+3 days · 10:18

04

She replies

Glow answers instantly, 24/7, in your voice

Within 15 seconds. Doesn't matter if it's 2am or Sunday

Why it works: Never fabricates. Pulls real slots from your Google Calendar, real prices from your catalog.

CR

Cutting Room Lonehill

Business · WhatsApp

Oh hi — what do you charge for a full set of classic lashes?

14:05

Classic full set is R850 (takes about 2 hours). With your 20% first-timer — R680. I have Thursday 11:00 or Saturday 14:00 open. Which suits?

14:05

Saturday please 🙏

14:07

05

Deposit captured

Yoco link, one tap, slot locked

Glow generates a secure Yoco link, holds the slot, kills no-show risk

Why it works: Deposits meaningfully cut no-shows for most salons. Visible in Studio → Payments the moment it clears.

CR

Cutting Room Lonehill

Business · WhatsApp

Perfect — I've pencilled you in for Saturday 14:00. To confirm, here's a R150 deposit link (redeemed off your total): https://c.yoco.com/checkout/ch_... Once paid, I'll send the address and prep tips.

14:07

Paid ✅

14:09

You're all set, Naledi 💛 Saturday 14:00 at Cutting Room Lonehill, Lonehill. Please arrive 5 min early and come with no mascara. Can't wait to meet you.

14:09

06

3-week rebook nudge

She becomes a loyal client

Glow remembers her service and automatically reaches out at refill time

Why it works: Rebook nudges turn one-time visits into repeats — when they convert, lifetime value compounds quickly.

CR

Cutting Room Lonehill

Business · WhatsApp

Hi Naledi 👋 Your lashes are about due for a refill. I've got Wednesday 10:00 and Friday 16:00 open at Cutting Room Lonehill — R450 for the refill. Want one of them?

3 weeks later

— Campaign analytics you get

You see everything. Live.

Every message sent, every click, every reply. The moment Glow says something, you see it in Studio. No hidden numbers, no vanity metrics — just real conversions.

Leads delivered

100

Your full batch

Messages sent

~300

With 3 follow-ups

Link clicks

Live

Per lead, per send

Conversion

9 – 78%

Honest observed range

Booked

Varies

Tracked live

Per-lead timeline

See every message, click, reply and booking for any single lead — like reading the conversation yourself.

Per-campaign funnel

Sent → delivered → opened → clicked → replied → booked → paid. For every batch we run for you.

Revenue attribution

Every booking is tagged with the source lead and campaign, so you know exactly which R15k returned what.

Reply intelligence

Glow flags any message that needs a human — unusual requests, complaints, VIP enquiries — straight to your phone.

Ready when you are, Debs.

Choose your package →